Ability to Add Domains:
You can add additional domains at any time through your control panel.  Just click on 'add domain'.

Ability to Park Domains:
You can have more than one domain name resolving at the same IP number and content holding site. For example, you can park yourdomain.net to yourdomain.com.

This is how it works:

1. You log into your control panel and click on "Add Domain" -- you will receive your customers' account information via the resellers control panel.
2. Your customer gets most of the benefits of our packages, their own IP address, control panel, etc.
3. You provide your own customer service
4. You have control over the domains you sell ie. you can access their control panels to help them with problems, you bill them, etc.
5. We charge you for the domains you buy, you charge them your prices.
   
   

*** All accounts come with their own IP address, Control Panel, and most of  the benefits of our regular packages. 

Sample Scenario:

You run a web site design service and would like a place to host your customers domains so you can maintain their accounts and promote them.   Here is what you do.

1. You buy the Reseller hosting plan from us and that enables you to resell the accounts.
2. Your customer requires 200 MB of space so you go into your Control Panel, choose "Add Domain" and choose the Gold hosting plan.
3. You will be charged $11.67 on your account for this domain, but you can charge your customer what you want.

Please read the following and make sure that you understand this:

These are your customers. You provide them with customer service and technical support, not us.  We disable the email customer service and phone customer service buttons in the Control Panel that they will have.  If you can't answer the question, then you come to us. 

You provide billing to your customers.  We do not bill your customers. We bill you for the domain and space, then you turn around and bill them for your cost from us and  your services in addition to that.

You need to dig in and learn what we offer and familiarize yourself with the Control Panel and what it does so you can answer their questions.

The reseller accounts have limited transfer so please do not offer unlimited transfer with your accounts.  We will let you know if we need your help in paying for extra transfer.  Please refer to our restrictions. 

Common Questions

How can I become a Reseller?

Becoming a reseller is simple. All you have to do is choose the reseller option. Just go to our order forms to do this.  Or, if you are already a Deru Communications customer just go to your Control Panel and click on Upgrade CP to upgrade to the reseller plan. There are no extra fees associated with upgrading.

What does my discount cover?

Your discount covers all hosting accounts.  This discount is applied to the monthly hosting prices only (i.e. not in addition to the annual discount ). The discount does not apply to domain name registration charges, SSL Certificates, or setup fees, if any.

Are there any minimum requirements to keep my Deru Communications reseller status?

The only requirement to remain a reseller is to have the Reseller plan with us and comply with all reseller policies and procedures.

 

 

What if I do not want to handle the technical support phone calls for the hosting accounts that I resell?

The reseller discount is for resellers that plan on taking their own technical support phone calls. 

 

 

Who handles the billing for my hosting accounts?

You provide billing to your customers. We bill you for the domain and space, then you turn around and bill your customers whatever price you choose.

 

 

What if my customer's want SSL secure server access?

If your customers need an SSL secure server for their transactions, they will have to purchase a SSL server certificate - or use one you have set up for your domain. Contact us for current pricing on SSL certificates.